Terms of Service

Last Updated: October 21, 2025

Welcome to International Patient Services (https://international-patient.com/), operated by Nile Medicare Inc. By accessing or using this website and our related services, you agree to be bound by these Terms of Service. Please read them carefully before using our site or services. If you do not agree, please do not use our site.

1. Service Scope and Eligibility

• International Patient Services provides healthcare consultancy, medical tourism coordination, and information services. We do not provide direct medical diagnosis or treatment; all medical decisions are made by qualified healthcare professionals at third-party hospitals.
• Use of our services is limited to users aged 18 or older, or to individuals who have obtained consent from a parent or legal guardian.
• You agree to provide accurate, complete, and up-to-date information for all interactions with International Patient Services.

2. Medical Content and Advertising Compliance

• The information and content on this website are for informational purposes only and do not constitute medical advice, diagnosis, or a guarantee of treatment outcome. Always seek direct medical advice from a qualified physician.
• International Patient Services does not claim or advertise instant cures, guaranteed results, or experimental or non-evidence-based treatments.
• All content, including advertising, complies with applicable medical guidelines, Google Ads Healthcare Policy, and local country regulations.
• Certification requirements or restrictions for medical, pharmaceutical, or telemedicine advertising (e.g., LegitScript certification) are observed where mandated.
• All drug and treatment claims are made in accordance with medical consensus and regional advertising laws.

3. User Conduct

• You agree not to misuse the website, disrupt service operation, harm other users, or upload any fraudulent or unlawful material.
• You will not attempt unauthorized access to confidential parts of the site, data, or third-party servers hosted by International Patient Services.
• You agree not to submit protected health information (PHI) via open channels (e.g., unencrypted forms) and to comply with your country's privacy and health data regulations.

4. Appointment, Consultation, and Third-Party Services

• All appointments, medical records, diagnostics, and travel-related services are coordinated with partner hospitals and service providers. International Patient Services acts as a facilitator and is not liable for loss, delay, or quality of services provided by third parties.
• Users are responsible for verifying the credentials and suitability of any third-party healthcare provider chosen through the platform.
• Visa, flight, and accommodation support are offered as coordination services, but International Patient Services is not responsible for government decisions, travel issues, or accommodation arrangements provided by external parties.

5. Fees, Payment, and Refunds

• All service fees and billing structures will be communicated transparently. Payment terms, cancellation, and refund policies for treatments, hospital bookings, or other services may be established by the third-party institutions.
• International Patient Services does not bear responsibility for delays, price changes, or cancellations imposed by external providers.

6. Intellectual Property

• All content, trademarks, graphics, and site materials are owned by or licensed to International Patient Services and are protected by applicable copyright and intellectual property laws.
• Unauthorized use, reproduction, or distribution of site content is prohibited.

7. Google Ads and Privacy Compliance

• The site uses Google Ads, Google Ads Remarketing, and Conversion Tracking technologies.
• In accordance with Google Ads policies, the website does not allow collection of sensitive medical or personally identifiable health information for advertising or profiling purposes.
• Users may be shown ads based on their past interactions with International Patient Services; no medical diagnoses or private health records are used in targeting.
• For more details, refer to our Privacy Policy and Cookies Policy.

8. Limitation of Liability

• International Patient Services does not guarantee service availability, uninterrupted site operation, or specific outcomes from use of the website.
• The website and its content are provided "as-is" and "as-available."
• International Patient Services, its directors and partners, are not liable for any indirect, incidental, or consequential damages arising from use of, or inability to use, the site or its services.

9. Indemnity

By using this website and services, you agree to indemnify, defend, and hold harmless International Patient Services and its affiliates from any claims or liabilities arising from your violation of these Terms or misuse of the services.

10. Changes to Terms

International Patient Services reserves the right to amend or update these Terms of Service at any time. Changes will be posted with an updated "Last updated" date. Your continued use constitutes acceptance of the revised terms.

11. Contact Information

For any questions or complaints about these Terms or our services, please contact:

Business Address: Nile Medicare, Ventures Park, 5 Kwaji Cl, Maitama, Abuja 904101, Federal Capital Territory, Nigeria

Phone: +91 80760 36335

Email: care@international-patient.com

Website: https://international-patient.com/

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of India. Any disputes will be subject to the jurisdiction of the courts in Gurgaon, Haryana, India.